We strive to provide you with the highest quality sea moss gel. If you are not satisfied with your purchase, please contact us within 24 hours of receiving your order at [email protected] to express your concerns.

Due to the perishabble nature of sea moss gel, we cannot accept returns. However, we may offer a replacement or refund depending on the circumstances.

If your sea moss gel arrives damaged or spoiled, please take a photo and send it to us within 24 hours of delivery for assessment.

We do not offer refunds for issues related to taste or texture as these can vary naturally due to the product's organic nature.